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Cross Cultural And Diversity Management I(Hrmg 431) Question Paper

Cross Cultural And Diversity Management I(Hrmg 431)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) “Diversity is a source of creativity and innovation in an organization that can provide a competitive advantage”. Discuss this statement showing how diversity can be a source of a company’s competitive advantage. (10marks)
b) Discuss the strategies that can be used for diversity management. (10marks)
c) What practical steps can a manager in use to manage diversity in a work place. (10marks)

Question 2
a) Differentiate between formal groups and informal groups. (10marks)
b) Assuming that you were appointed as the team leader of a certain committee that was formed and charged with the responsibility of getting solutions to various problems in the organizations. What are some of the group decision making techniques that you would consider. (10marks)

Question 3
a) Discuss the following issues in cross-cultural and diversity management.
i) Work – life balance (3marks)
ii) Equal opportunity (3marks)
iii) Flexible to working hours (4marks)
b) Multi-National Enterprises can be positive or negative or both depending on the country and industry in which they operate. Discuss the positive impact of Multi – National companies. (10marks)

Question 4
a) Discuss at least five techniques of entering into foreign markets. (10marks)
b) Discuss the main types of culture. (10marks)

Question 5
a) There are three different sources of employing with whom an international company can be staffed. Discuss. (10marks)
b) Discuss the reasons why expatriates fail. (10marks)

Cross Cultural And Diversity Management I(Hrmg 431) Question Paper

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