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Dhe 2101:Health Records And Informatics Question Paper

Dhe 2101:Health Records And Informatics

Course:Diploma In Health Records Management

Institution: Rongo University question papers

Exam Year:2016

Answer question one and any other three questions

1.(a).Define the following terms (4mks)

*Management
*Organization behavior

(b)Discuss five management functions (10mks)

c)Highlight five simple principles of Frederick Taylor of scientific management (5mks)

d)Explain any three variables which influences and have their impact on behavior in work organizations(6mks)

2.(a)Define the term Organization (2mks)

b)Explain four key cultural variables that tend to show the extent to which business activities are culturally defined according to Hofstede (1980) as cited by Needle (1999) (8mks)

c)Identity the key characteristics (5mks)

3.Discuss Henry Fayol's 14 principles of management (15mks)

4.a)State three different ways in which culture interacts with business (3mks)

b)Highlight the four characteristics of formal organizations (5mks)

c)Highlight four elements of informal organizations (7mks)

5.Describe five recognized sources of conflicts in organizations (15mks)

6.a)Differentiate between formal and informal organizations (5mks)

b)Discuss three external and two internal caused of change in organizations (10mks)

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