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Managerial Functions Question Paper

Managerial Functions

Course:Master Of Business Administration

Institution: Kenyatta University question papers

Exam Year:2008

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION
BBA 500: MANAGERIAL FUNCTIONS

DATE: Tuesday, 25th November, 2008 TIME: 9.00 a.m. – 12.00 p.m.

INSTRUCTIONS:
Answer question ONE and any other THREE questions.

QUESTION ONE
a) Briefly explain at least four major changes in the recent times that have contributed to new approaches to management.
(10 marks)
b) Discuss the nature and importance of management
(10 marks)
c) Discuss how management by objectives facilitates the planning process
(10 marks)
d) Analyze at least five tools and techniques that are useful in the planning process.
(10 marks)

QUESTION TWO
a) Briefly critique the contributions of the scientific school of management.
(10 marks)
b) Explain Herzberg’s two factor theory of motivation.
(10 marks)

QUESTION THREE
a) By use of examples, explain the effects of the following external environments on
management
a) The technological environment
b) The political legal environment
(20 marks)

QUESTION FOUR
a) Analyze at least five organizing trends in modern workplace
(15 marks)
b) Explain at least five principles of the learning organization’s approach to
management
(5 marks)

QUESTION FIVE
a) Analyze the various types of controls used by modern managers
(10 marks)
b)Explain and justify at least five areas in which managers must show corporate
social responsibility
(10 marks)