Industrial Relations Question Paper

Industrial Relations

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2011

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2010/2011
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 406: INDUSTRIAL RELATIONS
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DATE: SATURDAY 5TH FEBRUARY 2011 TIME: 2.00 P.M. - 4.00 P.M.
INSTRUCTIONS
Answer Four Questions. Question ONE is compulsory.
1. Discuss the role of the following in industrial relations.
i) Government

ii) Federation of Kenya employers

iii) Trade union (employee)

iv) Negotiator

v) Management (25 marks)

2. Explain the process of setting disputes in an organization. (15 marks)

3. Discuss the role of labour officer in industrial relations. (15 marks)

4. Discuss the advantage of a well structured C.B.A. (15 marks)

5. Explain how you would deal with management who have negative attitude towards Trade Union movement. (15 marks)

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