Bba 301:Human Resource Management Question Paper

Bba 301:Human Resource Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2011

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2012/2013
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE

BBA 301:HUMAN RESOURCE MANAGEMENT
DATE:TUESDAY,27TH NOVEMBER,2012 TIME:4.30PM-6.30PM
INSTRUCTIONS;
ANSWER QUESTION ONE AND ANY OTHER TWO QUESTIONS
QUESTION 1
a)Highlight and briefly explain any five functions of a Human Resource Manager. (10 marks)

b)Write short notes on:
i)Job description (2 marks)
ii)Job specification (2 marks)

c)Explain four advantages of internal sources of recruitment. (8 marks)

d)Explain four causes of stress in organizations. (8 marks)

QUESTION 2
a)Compare and contrast Human Resource Management and personnel Management. (10 marks)

b)What steps would you follow in the Human Resource Planning process. (15 marks)

QUESTION 3
a)Explain the meaning of job analysis. (3 marks)

b)Explain the various types of information collected via the job analysis. (8 marks)

c)Highlight and briefly explain any three methods used to collect job analysis information. (9 marks)

QUESTION 4
a)Highlight and explain any four performance appraisal methods. (12 marks)

b)Briefly explain any four performance appraisal problems and how they can be avoided.(8 marks)

QUESTION 5
a)Define the term training. (5 marks)

b)Explain how an organization can assess its training needs(TNA) for its employees. (10 marks)

c)Explain the various approaches to training available to a human resource manager (5 marks)

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