Organizational Behaviour Question Paper

Organizational Behaviour

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2011

Diploma course in management

Section I

September 2012 Examination

Organizational Behavior

Time: 3 Hours

Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified

1. Explain how the study of behavioral science has contributed to the success of contemporary managers work. (10 marks)

b) Explain how study systems theories improve managers effectiveness and efficiency. (10 marks)

2. Trace the stages in group development and narrate how each group differs from the other. (20 marks)

3. Discuss the characteristics of an effective group (20 marks)

4. Matrix organization structure is ideal for a highly technical organizations

a) Discuss four job design approaches (10 marks)

b) State and explain the causes of work stress (10 marks)

5. Outline methods of coping with stress (20 marks)

6. Explain benefits that would be derived from centralization of authority (20 marks)

7. Discuss the principles of learning organizations (10 marks)

b) State the benefits that accrue from an organization that has successful learning organizations policy. (10 marks)

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