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Organizational Behavior Question Paper

Organizational Behavior 

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2012



Diploma course in management

Section I

June 2012 Examination
Organizational behaviour
Time: 3 Hours



Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified




1.Outline the causes of perceptual error (10 marks)

b) Discuss the factors that influence the individuals perceptual world (10 marks)

2. Culture is defined as how things are done around here.

Explain any five influences of the development of culture (20 marks)

3.Explain why it is important for a manager to learn his organization’s culture (20 marks)

4. Explain the benefits that would be enjoyed by an organization that has registered an informal organization, for example a trade union. (20 marks)

5. Identify any five external forces of change and give an explanation of each force. (20 marks)

6. The success of a leader depends on how he or she enforces the leadership styles. Write brief notes on the leadership styles (10 marks)

b) State factors that influence a leadership style (10 marks)

7. Explain the sources from which a manager drives power (20 marks)






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