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Organizational Behavior Question Paper

Organizational Behavior

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2010

Diploma course in management

Section I

March 2010 Examination

Organizational behavior

Time: 3 Hours

Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified

1.Identify motivator factors that a manager should enforce so as to motivate his staff. (20 marks)

2.Explain the essentials of good communication (10 marks)

b)State the barriers of communication that cause a manager not to achieve the objective (10 marks)

3.Discuss the indicators of an organization that experiences conflict situation (20 marks)

4.Outline the factors that contribute to the success of knowledge management (20 marks)

5.Write brief notes on the following

i)Personality (5 marks)
ii)Anthropology (5 marks)
iii)Team (5 marks)
iv)Sociology (5 marks)

6.Describe some of the b barriers in management development in small firms (10 marks)

b) Explain why management development is important in an organization (10 marks)

7. Identify the main knowledge management issues facing organizations today. (20 marks)

Organizational Behavior Question Paper

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