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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
SECOND YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 200: ORGANIZATION BEHAVIOUR (DAY AND EVENING)
DATE: DECEMBER 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer ONE and Any other TWO Questions
QUESTION ONE
a) Explain the following personality attributes and briefly explain how each affects organizational behavior.
i) Values and attitudes
ii) Attribution tendencies [8 Marks]
b) Organizational behavior does not qualify to be an independent discipline. Explain why this is so.
[10 Marks]
c) Explain the nature of organizational behavior. [6 Marks]
d) Learning is a relatively permanent change in behavior resulting from experience. Briefly explain the theories that explain how behavior is learned. [6 Marks]
QUESTION TWO
a) You are anew employee of XYZ company and you have been assigned the task of changing the
existing culture explain how you would go about changing the culture [10 Marks]
b) Outline the various types of conflicts that exist in organization [6 Marks]
c) Give four reasons why people resist change. [4 Marks ]
QUESTION THREE
a).With use of relevant support, argue the case for and against group decision making. [10 Marks]
b).Define power and explain the various sources of power for organization leaders. [10 Marks]
QUESTION FOUR
a) Discuss Maslows and Hertzberg’s theories of motivation. [10 Marks]
b) Outline the factors that can cause motivation when introduced into organizations
[10 Marks]
QUESTION FIVE
a) Explain the characteristics of any three organizational structures [8 Marks]
b) Discuss the elements of culture of total quality. [12 Marks]

Organizational Behaviour Question Paper

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