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Dbit 204 Principles Of Management Question Paper

Dbit 204 Principles Of Management

Course:Diploma In Business Information Technology

Institution: Kca University question papers

Exam Year:2012

UNIVERSITY EXAMINATIONS: 2011/2012
EXAMINATION FOR THE DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT 204 PRINCIPLES OF MANAGEMENT
DATE: MARCH, 2012 TIME: 1½ HOURS
INSTRUCTIONS: Answer Any Three Questions
QUESTION ONE
a) Define management. (3Marks)
b) List and define each of the FOUR functions of management. (8Marks)
c) Name three types of skills that a manager should have to be effective and efficient. (6Marks)
d) “Management principles are universal”- explain the meaning of this statement. (3Marks).
QUESTION TWO
a) “Bosses are there to give orders, subordinates are there to obey instructions”. What is your
reaction to this statement? (4Marks)
b) What steps can managers take to make their organizations more ethical workplaces?
(10Marks)
c) Explain why people resist change. (6Marks)
QUESTION THREE
a) What does it mean to be socially responsible? (4Marks)
b) What are the benefits for a company that decides to give a high priority to its social
responsibility? (6Marks)
2
c) Name and explain examples of socially responsible behavior. (10Marks)
QUESTION FOUR
a) Name any ten mistakes that managers commit as they discharge their duties. (10Marks)
b) Explain different ways that a manager can motivate his/her employees. (6Marks)
c) Discuss the equity theory in relation to motivation. (4Marks)
QUESTION FIVE
a) Define competitive advantage. (2Marks)
b) Explain how a company can establish a sustainable competitive advantage. (8Marks)
c) Define the following terms. (10Marks)
i) restructuring
ii) outsourcing
iii) empowerment
iv) delegation
v) motivation

Dbit 204 Principles Of Management Question Paper

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