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Human Resource Management Question Paper

Human Resource Management

Course:Diploma In Business Management

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
STAGE III EXAMINATION FOR DIPLOMA IN BUSINESS MANAGEMENT
DAM 102: HUMAN RESOURCE MANAGEMENT
DATE: APRIL 2010 TIME: 1½ HOURS
INSTRUCTIONS: Answer any THREE questions
Question One
a) Briefly explain what is meant by job analysis. (2 Marks)
b) The job analysis process is said to be the starting point in identifying the job characteristics.
Briefly explain the uses of information generated during this very important process (10 Marks)
c) Outline four job analysis methods giving advantages and disadvantages of each (8 Marks).
Question Two
Appraisals can be effective in effective in increasing employee motivation and ultimately
organizational performance
a) What are the main purposes of appraisal? (5 Marks)
b) What typically goes wrong with performance appraisal in practice? (5 Marks)
c) What role can a HR practitioner play to ensure the process achieves its desired purpose?
(10 Marks)
Question Three
a) What principles should govern the design of a training exercise ? (10 Marks)
b) How do you ensure that training is effective and gives value for money? (5 Marks)
c) Give the advantages of training to organizations. (5 Marks)
2
Question Four
a) Various polices influence human resource recruitment practice .Outline four such policies.
(12 Marks)
b) Many organizations favor the use of internal recruitment as opposed to external recruitment.
Briefly outline the advantages and disadvantages of internal recruitment. (8 Marks)
Question Five
a) Describe Maslow’s Hierarchy of Needs and Show Briefly Why an Understanding of Maslow’s
Theory Could Be Useful Fro Managers. (10 Marks)
b) Describe Herzberg’s Two Facts Model of Motivation and Show Briefly Why an Understanding of
Herzberg’s Theory Could Be Useful To Managers. (10 Marks)
3

Human Resource Management Question Paper

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