Get premium membership and access revision papers, questions with answers as well as video lessons.

Organizational Behaviour Question Paper

Organizational Behaviour

Course:Diploma In Business Management

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
STAGE V EXAMINATION FOR DIPLOMA IN BUSINESS MANAGEMENT
DAM 200: ORGANIZATIONAL BEHAVIOUR
DATE: APRIL 2010 TIME: 1½ HOURS
INSTRUCTIONS: Answer any THREE questions
Question One:
a) Explain the defining characteristics of an organization (5 Marks)
b) Identify five characteristics that are helpful in understanding organizational culture (5 Marks)
c) Describe two contrasting styles of leadership (5 Marks)
d) Explain the style of management you consider would be most effective in motivating a team of
workers on a production line. (5 Marks)
Question Two:
a) Define the term conflict (2 Marks)
b) Describe five positive and five negative implications of conflicts in organizations (10 Marks)
c) Describe how you would reduce or resolve conflict in an organization (8 Marks)
Question Three:
a) Why should individuals working as a group be more effective than individuals working alone?
(8 Marks)
b) Explain four characteristics of effective formal work group (4 Marks)
c) Describe the stages of group formation (8 Marks)
Question Four:
a) Managers must overcome a number of barriers if they are to be effective. Describe the
following barriers and briefly recommend how they might best be overcome:
2
(i) barriers to communication (10 Marks)
(ii) barriers to change (10 Marks)
Question Five:
a) Define the term motivation (2 Marks)
b) Explain the implication of the following theories for managing people effectively
i) 2 factors theory
ii) Expectancy theory
iii) Theory ‘X’ and theory ‘Y’ (18 Marks)

Organizational Behaviour Question Paper

More Question Papers

Popular Exams