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Fundamentals Of Organizational Management Question Paper

Fundamentals Of Organizational Management

Course:Bachelor Of Science In Information Technology

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2008/2009
FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 1204: FUNDAMENTALS OF ORGANIZATIONAL MANAGEMENT
DATE: AUGUST 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Briefly discuss the three levels of management. (6 Marks)
b) State the five functions of management according to Henry Fayol (5 Marks)
c) Discuss conditions that influence decision making (9 Marks)
d) Write short notes on the following (2 Marks each)
I. Operational plans
II. Chain of command
III. Mechanistic and organic structures
IV. Force field analysis
V. Constructive feedback
QUESTION TWO
a) Define the term organization control (4 Marks)
b) Discuss four purposes of control. (8 Marks)
e) Briefly describe the decision making process. (8 Marks)
2
QUESTION THREE
a) Differentiate between manual and automated information systems within organization management
context. (3 Marks)
b) Discus four types of information systems which could be used within a business organization.
(8 Marks)
c) Using a suitable example explain the concept of feed-forward control, concurrent control and
feedback (9 Marks)
QUESTION FOUR
a) Define leadership. (4 Marks)
b) Discuss four main types of leadership styles (8 Marks)
c) Outline the importance of leadership to the contemporary organization (8 Marks)
QUSESTION FIVE
a) Briefly discuss barriers to communication (4 Marks)
b) Briefly discuss four types of power (4 Marks)
c) Managers set up control systems that consist of four key steps. Highlight on each of these steps
(4 Marks)
d) Differentiate between productivity and quality (4 Marks)
e) Highlight on four major challenges in international management (4 Marks)

Fundamentals Of Organizational Management Question Paper

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