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Htm 030: Principles Of Management For Hospitality And Tourism Management,,2014 Question Paper

Htm 030: Principles Of Management For Hospitality And Tourism Management,,2014 

Course:Hospitality Management

Institution: Kenyatta University question papers

Exam Year:-



Time:1:15 hours
1.(a)What is a strategy 2marks
(b) Describe two types of planning 4mks.
2.Identify and explain 3types of power in modern management in hotel industry 9marks.
3.Giving specific examples,explain how Maslow''s hierarchy of needs is addressed through motivational factors in the hotel industry 10marks
4.Differenticiate between human skills and conceptual skills 5mks






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