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Hrmt 423: Group/Team Dynamics In Business Organizations Question Paper

Hrmt 423: Group/Team Dynamics In Business Organizations

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2008

INSTRUCTIONS:
ANSWER QUESTION ONE and ANY OTHER TWO
QUESTION ONE (COMPULSORY) 30Marks

QUESTION ONE
i. Many organizations expect the formal groups to perform effectively in order to become
or remain competitive. In light of this fact,
a. Identify the characteristics of an effective organization (6 Marks)
b. Explain the factors that influence the group’s effectiveness (8 Marks)
ii. Cohesiveness in groups/teams is a guaranteed recipe for success. What is your take on
this? (6 Marks)
iii. Whenever a group displays most of the symptoms of groupthink then we can expect the
group also to display symptoms of defective decision-making. How would a manager
recognize groupthink problem in a group (8 Marks)
iv. Explain the relevance of FIRO-B theory in group dynamics (2 Marks)
QUESTION TWO
i. Discuss the different sources of leadership power and suggest the conditions appropriate
for their use in an organization ( 20 Marks)
QUESTION THREE
i. What are the potential advantages and disadvantages of group decision making
(10 Marks)
ii. Explain the rational model of decision making. (10 Marks)
QUESTION FOUR
a. Explain the differences between functional and dysfunctional conflict. Describe two
situations illustrating when conflict is functional and when it is dysfunctional. (6 Marks)
b. Causes of inter-group conflicts (4 Marks)
c. Describe the most popular strategies for reducing conflict (10 Marks)
QUESTION FIVE
i. Using appropriate examples in an organization setting, explain the meanings of the
following concepts and clearly showing their relevance in the management of
group/teams
a. Social loafing (4 Marks)
b. Group polarization ( 4 Marks)
c. Norming stage of group development (4 Marks)
d. Social facilitation (4 Marks)
e. Group empowerment (4 Marks)

Hrmt 423: Group/Team Dynamics In Business Organizations Question Paper

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