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Cbm 06: Management Information Systems Question Paper

Cbm 06: Management Information Systems

Course:Certificate In Business Management

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS
EXAMINATIONS FOR THE AWARD OF CERTIFICATE IN BUSINESS MANAGEMENT
CBM 06: MANAGEMENT INFORMATION SYSTEMS
STREAMS: CERT. (BUSS. MNGT) TIME: 2 HOURS
DAY/DATE: WEDNESDAY 24/4/2013 2.30 PM – 4.30 PM
INSTRUCTIONS:

Do not write on the question paper
Switch off any electronic gadget {phones, IPods etc}

Section A – Compulsory (30 Marks)

Question One (30 Marks)

(a) Outline the goals of communication. [3 Marks]

(b) What do you understand by the term organization culture? [3 Marks]

(c) Briefly discuss any two fundamental roles of information systems in an organization.
[4 Marks]

(d) Differentiate between computer hardware and software. [4 Marks]

(e) You are an employee ABC limited, a tourism company that plans for tours to various sites in the country. It also books hotels on behalf of its clients and also hires out cars.

(i) In designing a database for the company, mention at least four entities you would consider. [4 Marks]

(ii) What are the advantages of computerized databases. [4 Marks]

(iii) Mention at least two fields for each of the entities mentioned in (i) above. [4 Marks]

(iv) What is primary key? [2 Marks]

(v) What must you consider when assigning a field to be a primary key? [2 Marks]

Section B (Answer any two questions form this section)

Question Two – (20 Marks)

(a) Mention at least three advantages of spreadsheets software. [3 Marks]

(b) Define the term “organizational communication.” [2 Marks]

(c) Explain any two dysfunctions of communication in organizations. [4 Marks]

(d) You are assigned the task of researching on the marketing needs of your organization,

(i) What application software would you use to present your findings? [2 Marks]

(ii) Mention at least three advantages of such software. [5 Marks]

(e) Discuss any two benefits of using computers. [4 Marks]

Question Three – (20 Marks)

(a) Outline the characteristics of primary memory. [4 Marks]

(b) Discuss prototyping and purchasing pre-written software as methods of acquiring systems giving the advantages and disadvantages in each. [16 Marks]

Question Four- (20 Marks)

(a) Describe the operating system as a resource manager. [2 Marks]

(b) Describe any three types of operating systems. [6 Marks]

(c) You are asked to help your company purchase computers for office use. Discuss at least four factors you would consider. [8 Marks]

(d) Describe any two directions in which communication flows in organizations. [4 Marks]

Question Five – (20 Marks)

(a) Briefly discuss the history of information systems. [4 Marks]

(b) Outline the characteristics of management information systems. [5 Marks]

(c) Your organization is currently installing its local area network. It intends to contact an internet service provider also for interne t connectivity.

(i) What advantages will the company gain from networking its computing resources? [4 Marks]

(ii) In what ways can the organization use internet to its advantage. [3 Marks]

(iii) Explain at least two network topologies the organization can use. [4 Marks]

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Cbm 06: Management Information Systems Question Paper

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