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Agbm 231:Organizational Theory Question Paper

Agbm 231:Organizational Theory 

Course:Agribusiness Management

Institution: Chuka University question papers

Exam Year:2011



INSTRUCTIONS:
o Answer question One and any other two questions. o Don not write on the question paper.
Q.1 (a) Distinguish between system theory and contingency theory. [6 marks]
(b) Describe the factors in an organizations environment that may affect the effectiveness of operations in the organization. [8 marks]
(c) Explain giving examples the characteristics of bureaucratic organization structure as advocated by Max Weber. [10 marks]
(d) One of the factors that should be considered when designing an organizational structure is the span of control. Explain the reasons that make it necessary to consider this factor. [6 marks]
Q.2 (i) Interpersonal conflicts are fairly common in organizations. Explain the styles that a manager can use to handle such conflicts. [10 marks]
(ii) A newly established enterprise intends to design its organizational structure. Describe principles that the management should observe when undertaking this task. [10 marks]
2
Q.3 (i) Discuss the characteristics of established groups in an organization. [10 marks]
(ii) Highlight five work related factors that may cause stress to employees in an organization. [10 marks]
Q.4 (i) Discuss giving examples the organizational development process. [10 marks]
(ii) Discuss the Maslow need theory. [10 marks]
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