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Bba 200: Organization Behaviour Question Paper

Bba 200: Organization Behaviour

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2016

FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE, BACHELOR OF ECONOMICS AND BACHELOR OF SCIENCE
(AGRIBUSINESS)

BBA 200 : ORGANIZATION BEHAVIOUR

DATE November 2016 TIME 2 HOURS
INSTRUCTIONS:
Answer question 1 and any other 2 questions

1. a) Explain any five personality attributes influencing organization behavior.
(10 marks)
b) Distinguish between programmed and non – programmed decisions and then describe the decision making process.
(10 marks)
c) Explain Fredrick Herzberg two factor theory of motivation showing the extent to which it is applied in organizations.

2. a) Explain the meaning of the term ‘perception’ as used in organization behavior and highlight any six reasons why people see things differently.
(10 marks)
b) Explain the importance of formal and informal groups in organizations.
(10 marks)
3. a) Define communication and explain the barriers to effective communication and ways of solving the barriers.
(10 marks)
b) Highlight any 5 advantages and five disadvantages of organizational culture.
(10 marks)

4. a) Highlight any 5 features of leadership and provide the similarities and differences between leadership and management.
(10 marks)
b) Explain the traits and great man theories of leadership highlighting their weaknesses and strength.
(10 marks)

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