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Bba 200: Organization Behaviour Question Paper

Bba 200: Organization Behaviour

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2014

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2014/2015
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE BBA 200: ORGANIZATION BEHAVIOUR
DATE: Tuesday 2" December, 2014 TIME: 8.00 a.m. —10.00 a.m.
INSTRUCTIONS: Answer Question ONE and any other TWO Questions.
Question One:
a) The aim of studying organization behavior is to improve organizational effectiveness. Discuss this statement. (10 Marks)
b) Explain the effect of individual behavior on the organization performance. (10 Marks)
c) State behaviors that promote efficiency and effectiveness in the organization. (10 Marks)
Question Two:
a) Explain the basis of power in the organization. (10 Marks)
b) Discuss at least three theories of learning. — (1 0 Marks)
Question Three:
a) Discuss the reasons for employee motivation. (10 Marks)
b) Leadership traits determine the managerial direction of an organization. Describe the traits of leaders in relation to the theories of leadership. (10 Marks)
Question Four: Explain the process of communication and the sematic barriers to effective communication. Use a diagram where necessary. (20 Marks)

Page 1 of 1 INVOLVEMENT IN ANY EXAMINATION IRREGULARITY SHALL LEAD TO DISCONTINUATION

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