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Bba 102: Principles Of Management Question Paper

Bba 102: Principles Of Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BBA 102:
PRINCIPLES OF MANAGEMENT
=================================================================
DATE: THURSDAY 26TH NOVEMBER 2009 TIME: 8.00 A.M. – 10.00 A.M.

INSTRUCTIONS
Answer question one and any other two questions.

Question One

a)
“An Organization is an open system” discuss this statement and explain the

advantages of viewing and organization as an open system.

(8 marks)

b)
A manager has three main roles in an organization as identified by Henry Mintzberg.

Identify these roles and discuss the specific roles performed in each of the three main

roles.

(12 marks)

c)
Explain the two main findings described as “Hawthorne effect” and discuss three

ways of its application
in
management
today? (10
marks)

Total (30 marks)

Page 1 of 2
Question Two
a)
Explain the different styles of
leadership.
(10
marks)
b)
Managers are supposed to be Leaders but leaders are not necessarily Managers.

Discuss.

(10 marks)

Question Three
With the aid of a diagram, explain Abraham Maslow’s theory of motivation and its relevance
in
Management
today.
(20
marks)

Question Four
Planning is one of the major functions of management. What are the specific activities
involved
in
the
planning
process?
(20
marks)

Question Five
a)
Explain
the
contingency
approach
to
management.
(10
marks)
b)
Explain the meaning MBO and obstacles to its implementation in an organization.

(10 marks)
Page 2 of 2

Bba 102: Principles Of Management Question Paper

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