Get premium membership and access revision papers, questions with answers as well as video lessons.

Office Organization And Practice Question Paper

Office Organization And Practice

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:1998

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

What benefits do employees derive from use of modern office equipment (20 marks)

QUESTION TWO

Set out the general rules which should be followed when drafting an effective office report (20 marks)

QUESTION THREE

The purchase , storage and issue of stationery may be controlled by the office manager.
Outline an ideal system of organizing the purchasing, custody and issue of statinery items in an office. (20 marks)

QUESTIOON FOUR

a) Briefly explain seven rules which should be observed by an officer manning a reception (14 marks)

b) How should a receptionist deal with the following situations.

i) An unexpected vistor (2 marks)

ii) A visitor who has presented an emergency (2 marks)

iii) A staff member who is not in a position to see a visitor (2 marks)

QUESTION FIVE

a) Brieflyl describe the qualities of a good office messenger. (10 marks)

b) Explain the duties of an office messenger (10 marks)

Office Organization And Practice Question Paper

More Question Papers

Popular Exams