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Bba 200: Organizational Behaviour Question Paper

Bba 200: Organizational Behaviour

Course:Bachelor Of Commerce In Business Studies

Institution: Kenyatta University question papers

Exam Year:2012

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2012/2013
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 200: ORGANITATIONAL BEHAVIOUR
DATE: MONDAY, 3RD DECEMBER 2012
TIME: 2.00 P.M-4.00P.M.
INSTRUCTIONS: Answer Question 1 and any other TWO Questions

Question 1
a) In a word set-up explain four advantages of joining a group rather than working as an individual. ( 8 marks)
b) Explain the Maslow's needs hierarchy theory of motivation (8 marks)
c) Explain the role of communication in an organisation ( 6 marks)
d) Distinguish between the following:
(i) Intrinsic and extrinsic motivation (2 marks )
(ii) A leader and a manager (2 marks )
(iii) A group and a team (2 marks )
(iv) Vertical and a horizontal communication (2 marks )

Question 2
a) Describe the stages involved in group formation (10 marks)
b) Identify and discuss the major determinants of personality (10marks)

Question 3
a) Explain the steps involved in the rational decision making model. (10 marks)
b) Explain the main sources of power in organisation. ( 10 marks)

Question 4
a) Define leadership and highlight its feature. (4 marks)
b) Explain the following leadership styles and breifly explain their advantages and disadvantages.
(i) Democratic leadership style ( 8 marks)
(ii) Laissez-faire or free rein leadership style. ( 8 marks)

Question 5
a) Explain the meaning of the term perception. ( 2 marks)
b) Explain four factors affecting an individual perception. ( 8 marks)
c) "Heredity is the determinant of individual differences". Build an
argument 5or and againist this statement. (10 marks)

Bba 200: Organizational Behaviour Question Paper

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