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Human Resource Management Question Paper

Human Resource Management

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
FIRST YEAR STAGE 2 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 102: HUMAN RESOURCE MANAGEMENT (SUNDAY)
DATE: APRIL 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any other TWO Questions
QUESTION ONE
(a) ‘Michael Armstrong says people are the most valuable assets in an organization’. Evaluate the arguments for and against the belief that employees of an organisation should be viewed as the most important assets. (10 Marks)
(b) Assess the evidence for the claim that investing in people will produce worthwhile returns.
(10 Marks)
(c) Given that convincing evidence exists for the claim in (b), explain why some organisations
continue to act as if their workforce were simply a cost to be minimised. (5 Marks)
(d) Distinguish between HRM and Personnel management. (5Marks)
(Total 30Marks)
QUESTION TWO
Equity Bank have been experiencing very rapid growth for the last few years and the number of employees is expected to increase. In order to remain competitive, management have decided to invest in a computerized HR information system to replace the traditional hard copies system.
(a) Explain how a computerized human resource information system will benefit Equity Bank HR department. (10Marks)
(b) Outline the steps the company should follow in the planning, development and implementation
of the HR information system. (10Marks)
(Total 20 Marks)
QUESTION THREE
‘Training and development enhances the management of employees in an organisation.’
(a) List and explain the benefits of training and development of employees to an organization.
(10Marks)
(b) Briefly explain Five off-the job training methods that can be used in a training and
development programme. (10Marks)
(Total 20 Marks)
QUESTION FOUR
(a) Distinguish between performance management and performance appraisal (4Marks)
(b) Describe the indicators of low and high morale among employees in an organization.
(10Marks)
(c) Describe 360 degree method of performance appraisal (6Marks)
(Total 20 Marks)
QUESTION FIVE
(a) Describe any Five external recruitments methods. (10Marks)
(b) Distinguish between the ‘Hard’ and the ‘Soft versions’ of HRM (4 Marks)
(c) Describe the factors affecting compensation policy. (6 Marks)
(Total 20 Marks)

Human Resource Management Question Paper

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