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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

UNIVERSITY EXAMINATIONS: 2010/2011
SECOND YEAR EXAMINATION FOR THE BACHELOR OF COMMERCE
CAM 200 ORGANIZATIONAL BEHAVIOUR (DAY AND EVENING)
DATE: DECEMBER 2011 TIME: 2HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO Questions
QUESTION ONE
(a) Organizational behaviour is made up of three levels of analysis, also refered to as the building blocks of O.B. Explain. [6Marks]
(b) Conflicts in organizations find expression in various ways. Explain the possible causes of interpersonal conflicts. [8Marks]
(c) Define personality and briefly explain key determinants. [6Marks]
(d) Give an outline of Maslows hierarchy of human needs and briefly explain the extent to which it can be applied in organizations today. [10Marks]
QUESTION TWO
(a) .” Leaders are born and not made”.discuss the statement with reference to the trait theory of leadership. [10Marks]
(b) As a new management trainee for XYZ company, you are required to make a decision as to
whether decisions should be made in a group setting or individually. Give the reasons you will give to support your decision. [10Marks]
QUESTION THREE
a)In the last two decades, technology has revolutionalized the way organizations operate. Give five
reasons to support the statement. [10Marks]
b).Culture provides consistency to an organization by creating common philosophies, principals, norms,ideologies etc. Explain other ways in which culture can be used to support an organizations business strategy. [10Marks]
QUESTION FOUR
(a) What is organizational learning? Explain four ways in which it can be achieved. [10Marks]
(b) Discuss the various principles of learning. [10Marks]
QUESTION FIVE
(a) Identify two types of groups likely to be found in organizations and give their key
distinguishing characteristics. [4Marks]
(b) Give reasons why groups are formed. [8Marks]
(c) Over the last three years, the world has been experiencing an economic down town that has refused to go away. Explain the various ways in which organizations are coping. [8Marks]

Organizational Behaviour Question Paper

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