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Cam 200 Organizational Behaviour Question Paper

Cam 200 Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

1
UNIVERSITY EXAMINATIONS: 2011/2012
YEAR 2 EXAMINATION FOR THE BACHELOR OF COMMERCE
CAM 200 ORGANIZATIONAL BEHAVIOUR (DAY+EVE)
DATE: APRIL 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One and Any other Two Questions
QUESTION ONE
a) Organizational structures are one of the key building blocks of O.B. Explain how any three named
structural variables can affect organizational outcomes. [6Marks]
b) Conflicts in organizations find expression in various ways. Explain the possible ways in which
conflicts manifest at group and individual levels. [8Marks]
c) Define personality and briefly explain its two key determinants. [6Marks]
d) Discuss the various functions of management. [10Marks]
QUESTION TWO
a) In any organization, managers play a number of roles. Give examples of five such roles.
[10Marks]
b) As a new management trainee for a newly incorporated firm, you are required to make a decision
as to whether decisions should be made in a group setting or individually. Give the reasons you
will give to support your decision. [10Marks]
QUESTION THREE
a) Giving specific examples, explain how political factors can affect organizational outcomes.
[10Marks]
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b) Culture provides consistency to an organization by creating common philosophies, principals,
norms,ideologies etc. Discuss any other five ways in which culture can be used to support an
organizations functions. [10Marks]
QUESTION FOUR
a) Define the following terms
i. Locus of control
ii. Attitudes
iii. Leadership
iv. Learning
v. Power and politics [10Marks]
b) Define organization learning and explain any four characteristics of a learning organization.
[10Marks]
QUESTION FIVE
a) Identify two types of groups likely to be found in organizations and give their key distinguishing
characteristics. [4Marks]
b) b). Give reasons why groups are formed. [8Marks]
c) c).Non programmed decisions are ideally made using the rational decision making process or any
other unique method. Explain what is involved in the first three steps of the rational decision
making process [8Marks]

Cam 200 Organizational Behaviour Question Paper

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