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Cbm 01: Principles Of Management Question Paper

Cbm 01: Principles Of Management

Course:Certificate In Business Management

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS
EXAMINATIONS FOR THE AWARD OF CERTIFICATE IN BUSINESS MANAGEMENT
CBM 01: PRINCIPLES OF MANAGEMENT
STREAMS: CERT BM TIME: 2 HOURS
DAY/DATE: WEDNESDAY 17/4/2013 8.30 AM – 10.30AM
INSTRUCTIONS:

Answer question one (1) and any other two.

1. (a) “Controlling is the process whereby managers monitor and regulate how
efficiently and effectively an organization is performing activities necessary to achieve its goals”. Explain the controlling process. [8 Marks]

(b) Explain the qualities of a good leader. [6 Marks]

(c) The art of management requires different skills. Discuss the skills a manager
should have. [4 Marks]

(d) Compensation is the payment provided to an employee for his service to the organization. Explain the factors affecting compensation policies. [5 Marks]

(e) Discuss the factors that influence the degree of decentralization. [5 Marks]

(f) Differentiate between efficiency and effectiveness. [2 Marks]

2. (a) “Planning determines where the organization is now and where it wants to be
in future”. Explain the importance of planning. [10 Marks]

(b) “Power is the capacity to command”. Explain the sources of power. [10 Marks]
3. (a) Explain staffing as a management function. [10 Marks]

(b) Fredrick Winslow Taylor tried to put management in a scientific way. Explain the
principles of scientific management. [10 Marks]

4. (a) “Organisation structure is a formal system of task and reporting relationship”.
Explain factors affecting organisation structure. [10 Marks]

(b) Chester Bernard analyzed management as a social system. Discuss the system
theory. [10 Marks]

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Cbm 01: Principles Of Management Question Paper

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