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Bmgt 310:Organization Behavior And Theory March 2010 Question Paper

Bmgt 310:Organization Behavior And Theory March 2010

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2010

KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR

FOR THE DEGREE OF BACHELOR OF
COMMERCE
COURSE CODE: BMGT 310

INSTRUCTIONS:
1. Answer question ONE and any OTHER TWO questions

QUESTION 1
a) Define organizational theory and identify various characteristics of an
organization. (5 marks)
b) Discuss the contribution of max-weber to modern management. (5 marks)
c) Differentiate principles of equity from principles of chain of command formulated by
Henry Fayol. (4 marks)
d) Outline the basic schedules of reinforcement and show how each of them is relevant to
practicing managers in Kenyan context. (8 marks)
e) Discuss cognitive approach to human behavior and show how it differs with
reinforcement approach. (8 marks)

QUESTION 2
a) Discuss motivation and show why employee’s motivation is one of the challenging roles
of Human Resource Managers in Kenya. (10 marks)
b) Differentiate centralization from decentralization of authority and point out merits and
demerits associated with each. (5 marks)
c) Discuss altitude as one of the factors influencing employee’s behaviors. (5 marks)

QUESTION 3
a) Discuss the contribution of Fredrick Taylor’s scientific management to modern
management. (5 marks)
b) Discuss perception as one of the major influencing factors to employees behaviors and
identify the errors associated with it. (6 marks)
c) Explain individual difference and the whole person as two of the basic assumptions of the
nature of man and show the relevance of each to a practicing manager. (6 marks)

QUESTION 4
a) Discuss with the help of organizational charts the staff relationship, line relationship, staff
departments and line departments and identify the possible causes of conflicts between
staff managers and line managers. (12 marks)
b) Explain why the study of organizational behavior as a unit in relevant to managers and
the students aspiring to become managers. (8 marks)

Bmgt 310:Organization Behavior And Theory March 2010 Question Paper

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