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Cbm 06: Management Information Systems Question Paper

Cbm 06: Management Information Systems

Course:Certificate In Business Management

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS

FIRST YEAR EXAMINATION FOR THE AWARD OF
CERTIFICATE IN BUSINESS MANAGEMENT

CBM 06: MANAGEMENT INFORMATION SYSTEMS

STREAM: CERT BM (Y1S1) TIME: 2 HOURS

DAY/DATE: MONDAY 12/8/2013 2.30 P.M – 4.30 P.M.

INSTRUCTIONS:

• Do not write on the question paper
• Switch off any electronic gadget (Phones, Ipods e.t.c)

Section A - Compulsory (30 Marks)

Question One

a) Distinguish between the following. (6 Marks)
i) Data and Information
ii) System and Computer
iii) Hardware and software

b) A school information system is fed with student scores for different subjects at the end of every term. The system adds up the scores, determines the average and the grade. It then orders the averages from highest to lowest and provides the results.

i) Outline the processing activities in this system. (2 Marks)
ii) Under what type could such a system be categorized? (2 Marks)
iii) Briefly describe transaction processing systems. (4 Marks)

c) Differentiate between system and application software. (4 Marks)

d) Discuss any three functions of operating systems. (6 Marks)

e) Discuss the three dimensions of information. (6 Marks)

Section B (Answer any two questions from this section)

Question Two – (20 Marks)

a) With the aid of a diagram, discuss the information processing cycle. (6 Marks)

b) Explain any two dysfunctions of communication in organizations. (4 Marks)

c) You are assigned the task of analyzing the sales of your company.

i) What application software would you use to perform the analysis? (2 Marks)

ii) Mention at least three advantages of such software. (3 Marks)

d) Outline the characteristics of management information systems. (5 Marks)

Question Three – (20 Marks)

a) Discuss the dimensions of information systems. (6 Marks)

b) Discuss the challenges in the implementation of information systems in organizations.
(10 Marks)

c) What is the importance of the internet to organizations? (4 Marks)

Question Four – (20 Marks)

a) Discuss the roles of information systems in organizations (10 Marks)

b) You are asked to help your company purchase computers for office use. Discuss at least four factors you would consider. (8 Marks)

c) Define the term organization culture. (2 Marks)

Question Five – (20 Marks)

a) Briefly discuss the history of information systems. (4 Marks)

b) Differentiate between primary and secondary memory. (4 Marks)

c) Outline the advantages of using word processors. (4 Marks)

d) Discuss the benefits of using computers. (6 Marks)

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Cbm 06: Management Information Systems Question Paper

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