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Personnel Administration Question Paper

Personnel Administration

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

1
UNIVERSITY EXAMINATIONS: 2009/2010
THIRD YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 309: PERSONNEL ADMINISTRATION
DATE: APRIL 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any other TWO Questions
QUESTION ONE
a) Identify the different types of benefits payable to NSSF contributing members, and the
circumstances under which each benefit is paid. [ 10 Marks]
b) Define the term ‘attendance management’ and describe FOUR common causes of absenteeism
in organizations [ 8 Marks]
c) Distinguish between the terms ‘equal employment opportunity’ and ‘affirmative action’ as used
by human resource practitioners. [ 6 Marks]
d) Explain the benefits an organization can derive by adhering to the provisions of the three
statutory deductions. [ 6 Marks]
QUESTION TWO
You are the newly appointed human resources manager at KCA University, the human resources
director has entrusted you with drafting a contract of employment for newly formulated position of
administration manager.
a) Highlight at least TEN key clauses you shall include. [ 15 Marks]
b) Mention any five provisions of the contract of employment legislation you must observe.
[ 5 Marks]
2
QUESTION THREE
Discuss the methods used for employee appraisal, stating the advantages and disadvantages of each
method. [20 Marks]
QUESTION FOUR
a) Describe the factors you would consider when dealing with compensation. [10 Marks]
b) Give the characteristics of a sound policy. [10 Marks]
QUESTION FIVE
a) Managing diversity is an important a vital human resource activity in today’s ever-changing
work environment. Elucidate some successful initiatives towards managing diversity.
[ 10 Marks]
b) Sexual harassment has always been a feature of life at work. Define sexual harassment and
describe the problems of dealing with it at the workplace. [ 10 Marks]

Personnel Administration Question Paper

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