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Industrial Relations Management (Sunday) Question Paper

Industrial Relations Management (Sunday)

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

1
UNIVERSITY EXAMINATIONS: 2010/2011
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 311: INDUSTRIAL RELATIONS MANAGEMENT (SUNDAY)
DATE: AUGUST 2011 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
Question One
a) Explain the meaning and scope of Industrial Relations (10 Marks)
b) Highlight the functions of trade unions in Kenya (14 Marks)
c) Explain the reasons why workers do not join trade unions. (6 Marks)
Question Two
KNUT (Kenya Union of Teachers) is a trade union that represents the interests of teachers in Kenya.
On 19th January 2009 they called a strike to demand salary increase. In the light of this statement:
a) Define the term strike and state two broad types of strikes (6 Marks)
b) Discuss the reasons for the registration of Trade Unions (14 Marks)
Question Three
a) Identify and discuss the causes of poor industrial relations in post independent Kenya.(14 Marks)
b) Describe briefly the participants to industrial relations. (6 Marks)
2
Question Four
a) Describe the steps involved in collective bargaining process. (10 Marks)
b) Discuss five main negotiating skills (10 Marks)
Question Five
a) Write short notes on the following:
i) Federation of Kenya Employers. (4 Marks)
ii)Central Organisation of Trade Unions (4 Marks)
b) Discuss the methods you would employ in resolving industrial disputes. (12 Marks)

Industrial Relations Management (Sunday) Question Paper

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