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Organizational Behaviour Question Paper

Organizational Behaviour 

Course:Bachelor Of Science In Entrepreneurship Studies

Institution: Moi University question papers

Exam Year:2011



UNIVERSITY EXAMINATIONS: 2010/2011
SECOND YEAR EXAMINATION
BSE 200: ORGANIZATIONAL BEHAVIOUR
DATE: AUGUST 2011 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
Question One
a) " Organizational behaviour is a misnomer. It is not the study of how organizations behave, but
rather the study of individual behaviour in an organisational setting".
Discuss
i) The levels of analysis in the study of organizational behavior (6 Marks)
ii)The multidisciplinary approach (15 Marks).
b) culture is typically created by a founder or top level manager in an organization. Give 9 reasons
how culture can be created and maintained in an organization (9 Marks).
Question Two
a) In general terms, motivation can be described as the direction and persistence of action. From a
review of motivation theory, Mitchell identified four common characteristics which underlie the
definition of motivation,. Mention and discuss the four characteristics. (8 Marks)
b) What is leadership? Give the essentials of leadership to any modern business organisation.
(12 Marks)
Question Three
a) What do you understand by the concept group dynamics. Discuss the stages of group development
(12 Marks)
b) Managers can use power to influence their subordinates. Indicate and explain four sources of power
in organizations. (8 Marks)
Question Four
a) Discuss the characteristics of Grapevine and give suggestions on how to reduce its negative
consequences in organizations. (10 Marks)
b) Explain five situational ( not related to sender or receiver) barriers to communication. (10 Marks)
Question Five
“Personality is the pattern of relatively enduring ways in which a person feels, thinks and behaves”.
Five basic personality dimensions underlie the way people behave. Explain the personality dimensions
indicating how they affect behavior. (20 Marks)






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