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Ccs 001: Communication And Learning Skills Question Paper

Ccs 001: Communication And Learning Skills

Course:Bachelor Of Education (Arts)

Institution: South Eastern Kenya University question papers

Exam Year:2016

SOUTH EASTERN KENYA UNIVERSITY

UNIVERSITY EXAMINATIONS 2015/2016

FIRST SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF EDUCATION (ARTS)

CCS 001: COMMUNICATION AND LEARNING SKILLS

DATE: 3 AUGUST, 2016 TIME: 8.30 – 10.30 AM

Instructions:

Answer Questions ONE (compulsory) and any other TWO questions

1. (a) Define the term communication (2 marks)
(b) Briefly state what we mean by the following terms (5mks)
i) Message encoding
ii) Message decoding
iii) Feedback
iv) Noise
v) Channel
(c) Give six characteristics of good speakers (6mks)

(d) Explain briefly what is involved in the following types of reading.

i) Scanning (2mks)
ii) Skimming (2mks)
iii) Light reading (2mks)
(e) State five types of reference sources found in a library (5mks)
(f) Outline three differences between listening and hearing (6mks)

2. Describe the essential steps in academic writing (20mks)

3. (a) Mention and discuss five types of libraries (10mks)

(b) Explain two types of authors found in a library (6mks)

(c) State two types of catalogues found in most libraries (4mks)

4. (a) Give a good ordered explanation of seven levels of listening (14mks)

(b) Identify six barriers to effective listening (6mks)

5. As a leader of an institution, you would wish to communicate to the workers on changes on
their salaries which would be effected in three months’ time, write two internal memos to the
two groups of workers indicating a positive shift in salary scale (20mks)

6. (a) Outline advantages of a study group (6mks)
(b) State and explain the activities one is supposed to carry out for effective studying
(8mks)
(c) Highlight on how one is supposed to handle examination materials once placed on the
table during examination period (6mks).

Ccs 001: Communication And Learning Skills Question Paper

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