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Personnel Management Question Paper

Personnel Management

Course:Bachelor Of Science In Information Technology

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2008/2009
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 3203: PERSONNEL MANAGEMENT
DATE: AUGUST 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Define the term performance appraisal as applied in personnel management (2 Marks)
b) Explain the following terms as applied in personnel management
i) - Job (2 Marks)
ii) - Job description (2 Marks)
iii) - Job specification (2 Marks)
c) Uzima Consultancy recommends employee training and development for Tajiri Wote Company.
Support the recommendation giving relevant examples. (6 Marks)
d) Mr.Orina is the Human Resource (HR) manager in your company. He has started a mentoring
program for employees. Some employees do not see the sense in the arrangement. Using relevant
examples convince your colleagues in embracing this concept. (6 Marks)
e) Discuss the role performance appraisals play in an organization. (10Marks)
QUESTION TWO
a) Mwangi has been appointed the head of the HR department in Taps Computer Company. He would
like to apply the HRM management functions as a professional.
Clearly explain these HRM functions. (10Marks)
2
b) Human Resource (HR) policies are key in personnel planning. Discuss the aims of HR policies in
an organization. (10Marks)
QUESTION THREE
a) Discuss with relevant examples the key activities carried by both line and Human Resource
managers (10Marks)
b) How would you pick a high performance employee in an organization? Discuss giving practical
examples (10Marks)
QUESTION FOUR
(a) Effective communication network in an organization is essential for optimum performance.
Discuss the barriers to effective communication in an organization (10Marks)
(b) Discuss the various communication methods /channels used in organization to facilitate efficient
and effective productivity. (10 Marks)
QUESTION FIVE
(a) Describe the characteristics of an effective successful organization (10Marks)
(b) Stress at workplace can be management through effective time management. Discuss the
importance of time management tools and strategies. (10Marks)

Personnel Management Question Paper

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