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Cbm 06: Management Information Systems Question Paper

Cbm 06: Management Information Systems

Course:Certificate In Business Management

Institution: Chuka University question papers

Exam Year:2013

EXAMINATION FOR THE AWARD OF
CERTIFICATE IN BUSINESS MANAGEMENT

CBM 06: MANAGEMENT INFORMATION SYSTEMS

STREAMS: CERT (BM) TIME: 2 HOURS

DAY/DATE: WEDNESDAY 7/8/2013 2.30 PM – 4.30 PM

INSTRUCTIONS:

SECTION A

Question One (Compulsory)

(a) Distinguish between computer hardware and computer software. [4 Marks]

(b) (i) List and briefly explain the three components of central processing unit.
[9 Marks]

(ii) Explain the meaning of the following terms in reference to the database

(a) Database [2 Marks]

(b) Records [2 Marks]

(c) Field [2 Marks]
(c) Explain three things apart from the computer itself which are needed to connect to the internet. [6 Marks]

SECTION B (Answer any Three Questions)

Question Two

(a) (i) What is meant by the term “entity relationship modeling” [2 Marks]

(ii) A relationship is any association among entities. With an aid of a drawing; explain the three types of relationship recognized among various data stored in a database. [6 Marks]

(b) (i) Define the term virus. [1 mark]

(ii) Give and explain three types of computer viruses. [6 marks]

Question Three

(a) Differentiate between hacking and cracking with reference to computer crime.
[2 marks]

(b) (i) Describe star topology with a diagram [5 Marks]

(ii) List and explain two advantage of topology above. [2 Marks]

(c) (i) What is a protocol? [1 Mark]

(ii) Write the following in full

(a) TCP/ l p [½ Mark]

(b) l s p [½ Mark]

(d) Discuss the main uses of internet in Kenya. [4 Marks]

Question Four

(a) Describe the main elements of communication with an aid of diagram. [5 Marks]

(b) Communication is a very important tool in an organization. Discuss the barriers to effective communication. [10 Marks

Question Five

(i) Data model is a method of describing data that is stored in a database. Explain
two data models commonly used in the organizations. [4 Marks]
(ii) Data integrity ensures correctness and completeness of the data in the database. Modification of database results to loss of integrity. In order to maintain consistency of data integrity constrains are imposed. Explain any three of such constraints. [6 Marks]

(iii) Outline any five benefits of E-commerce to customers. [5 Marks]
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Cbm 06: Management Information Systems Question Paper

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