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Kenya Administration And Management Examination Question Paper

Kenya Administration And Management Examination

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

Poor orgnaisation in an office can be the root cause of inefficiency. Reorganization may be therefore necessary in order to correct the faults.

What are the faults that may lead to poor organization (20 marks)

QUESTION TWO

Facilities, adminsitration, space and premises management is part of the work oif the office manager.

Explain the benefits which accrue when the office manager performs these tasks effectively and efficiently. (20 marks)

QUESTION THREE

Explain the advantages and disadvantages of storing information in microfilms instead of folders and files. (20 marks)

QUESTION FOUR

a) The manager's secretary is an important person in the smooth running of an office. Explain the main duties of a personal secretary. (10 marks)

b) State te qualities necessary for a personal secretary. (10 marks)

QUESTION FIVE

Identify the couses of discrimination and harassment of women employees and outline the ways an office manager can minimise the problem. (20 marks)

Kenya Administration And Management Examination Question Paper

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