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Hbc 2124: Information Systems Analysis And Design Question Paper

Hbc 2124: Information Systems Analysis And Design

Course:Degree Of Bachelor Of Commerce

Institution: Jomo Kenyatta University Of Agriculture And Technology question papers

Exam Year:2013

YEAR II SEMESTER II EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
HBC 2124: INFORMATION SYSTEMS ANALYSIS AND DESIGN
DATE: AUGUST 2013 TIME: 2 HOURS
QUESTION ONE
(a) Differentiate between the following types of systems
(i) Open and closed systems (2 marks)
(ii) Deterministic and probabilistic systems (2 marks)
(b) Discuss the following system concepts:
(i) Synergy (2 marks)
(ii) Factoring (2 marks)
(iii) Filtering (2 marks)
(iv) Redundancy (2 marks)
(v) Symbiosis (2 marks)
(c) Discuss briefly two types of prototyping (4 marks)
(d) Explain the role of a DBA in systems development (3 marks)
(e) Draw ER diagrams showing the cardinality using Crow’s foot notation for the following:
(i) An invoice can only be sent to one customer and there can be many invoices sent to the same customer. (2 marks)
(ii) A person works in only one department and there are many persons in a department.
(2 marks)
(f) Discuss what is involved during testing stage in systems development (5 marks)
QUESTION TWO
(a) Discuss various methods of fact gathering (10 marks)
(b) List and explain five guidelines in drawing of DFDs (10 marks)
QUESTION THREE
(a) Discuss the importance of carrying out the following activities in systems development:
(16 marks)
(i) User training
(ii) Systems changeover
(iii) Code design
(iv) Feasibility study
(b) Explain four sources of systems requests (4 marks)
QUESTION FOUR
(a) Construct a decision table for the following information students of a college are dealt with according to the following rules:
(i) A student who passes his examinations and complete his course work and the project satisfactorily passes the whole course. A student who passes his examination but does not complete his course work and/or does not complete his project is asked to repeat the unsatisfactory work.
(ii) A student who fails his examination is deemed to have failed the whole course, unless both his course work and his project are satisfactory in which case he is allowed to resit his examinations. (10 marks)
(b) Discuss activities in system operation and support (6 marks)
(c) State and explain the criteria used for normalization of second and third normal form. (4 marks)

QUESTION ONE
(a) Define marketing (5 marks)
(b) Exchange is one of the ways through which a person can obtain a product she/he wants. What are the conditions under which exchange takes place? (15 marks)
(c) Explain the differences between needs, wants and demands (10 marks)
QUESTION TWO
Outline the factors in the marketing macro environment as well as those in the marketing micro environment indicating the differences between the two. (20 marks)
QUESTION THREE
(a) Customers have varied needs. Define these needs by customers, giving relevant examples. (10 marks)
(b) Explain the characteristics of a highly satisfied customer and how he/she behaves. (10 marks)
QUESTION FOUR
Discuss the various factors which affect the customers purchasing behavior (20 marks)
QUESTION FIVE
Products bought for the ultimate satisfaction of personal or family needs are known as consumer products.
Explain the categories of consumer goods. (

Hbc 2124: Information Systems Analysis And Design Question Paper

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