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Kenya Adminstration And Management Examination Question Paper

Kenya Adminstration And Management Examination

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:2002

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

a) Define the term adminstration (5 marks)

b) Identify and brieflly explain the adminstrative functions that an office manager performs in an organization (15 marks)

QUESTION TWO

State and explain the advantages and disadvantages of job rotation in an organization (20 marks)

QUESTION THREE

Describe the feature of an efficient filing system in a large orgnization (20 marks)

QUESTION FOUR

a)Identify the problems likely to arise as a result of office automation (10 marks)

b) How can the problems in a) above be overcome (10 marks)

QUESTION FIVE

a)Describe the duties of a receptionist in an organization (10 marks)

b) Explain the advantages and disadvantages of the telephone as a tool of communication (10 marks)

Kenya Adminstration And Management Examination Question Paper

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