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Human Resource Management Question Paper

Human Resource Management

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

UNIVERSITY EXAMINATIONS: 2010/2011
FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 102: HUMAN RESOURCE MANAGEMENT (D+ E)
DATE: AUGUST 2011 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
Question One
The process of recruiting, selecting, confirming and making the employee adjust into the organization
is at times tedious and tiresome both to the potential employee and the interviewing panelists and the
human resource department as a whole, and hence care should be taken to avoid mistakes in the
recruitment, selection and training of employees into the organization.
a) Discuss the creative sources of recruitment that leads to a pool of quality potential job applicants for
selection. [10 Marks]
b) Discuss the appropriate and recommended selection procedure that should be adopted by
organizations. [10 Marks]
c) Discuss the training objectives that human resource managers may pursue as they help the
employee adjust to the organizational setting. [10 Marks]
Question Two
In recent times organizations have found themselves either underperforming or not being able to meet
their customer’s expectations and needs.
2
a) Discuss some of the factors or issues that have contributed to this declining organizational
performance in most organizations. [10 Marks]
b) Discuss the human resource objectives that these organizations should pursue to forestall this
declining organizational performance. [10 Marks]
Question Three
a) Discuss the factors that make human resource management very significant in recent times.
[12 Marks]
b) Discuss the factors that have influenced the levels of salary and wages in the organization in recent
times. [8 Marks]
Question Four
a) Discuss the consequences of an organization failing to undertake management development to its
managers in the organization. [ 10 Marks]
b) Employee diversity is a critical issue that should be taken care of in any organization. Discuss FIVE
ways this diversity can be enhanced in the workplace. [10 Marks]
Question Five
a) Discuss the pitfall associated with a performance appraisal exercises undertaken in the
organizations. [10 Marks]
b) What are some of the methods that managers use to appraise performance in the organizations?
[10 Marks]

Human Resource Management Question Paper

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