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Heh 2302: Organization Behavior Question Paper

Heh 2302: Organization Behavior

Course:Bachelor Of Science In Human Resource Management

Institution: Kirinyaga University question papers

Exam Year:2016

KIRINYAGA UNIVERSITY
UNIVERSITY EXAMINATION 2015/2016
YEAR 11 SEMESTER 11 EXAMINATION FOR THE DEGREE OF BACHELOR IN [HUMAN RESOURCE MANAGEMENT]
HEH 2302: ORGANIZATION BEHAVIOR

INSTRUCTIONS
Answer question one[compulsory]and any other two question

QUESTION ONE[COMPULSORY]-30MKS
a)Describe five stage that a group undergoes in the formation process and highlight the key dynamic involved. 10mks
b)Discuss three major skills necessary in effective organization management 6mks
c)Discuss any three perceptual errors in an organization and how they affect productivity of such organizations. 9mks
d)By us of a relevant example,explain five ways in which learning influences organizational behavior. 5mks

QUESTION TWO
a.Explain the meaning of the word planning as used in management of an organizations 2mks
b.Describe four benefits of planning function in a firm. 8mks
c.Explain any five hindrances to effective planning in organizations
10mks

QUESTION THREE
a)“The amount of salary paid to employees as a necessary but not sufficient reason for their satisfaction at work place.”Using your knowledge in Organizational Behavior,discuss this statement with regard to other factors that contribute to job satisfaction. 10mks
b)By use an appropriate illustration,discuss how different attitudes influence job satisfaction in an organization. 10mks

QUESTION FOUR
a.Define the term personality and discuss the five personality traits enumerated under the big-five personality model. 12mks
b.Discuss the effect of different value systems in organization behavior and hence employee productivity in Kenya 8mks

QUESTION FIVE
a)By means of an example, describe the meaning of the term motivation 4mks
b)Briefly describe any theory of motivation and illustrate how it can be applied in an organization set up. 10mks
c)Explain three principle of motivation 6mks

Heh 2302: Organization Behavior Question Paper

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