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Cam 310-H: Labour Relations Management Question Paper

Cam 310-H: Labour Relations Management 

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009



1
UNIVERSITY EXAMINATIONS: 2008/2009
THIRD YEAR STAGE I EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 310-H: LABOUR RELATIONS MANAGEMENT
DATE: APRIL 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Define the term industrial relations. (4 Marks)
b) Briefly describe the industrial relations system, Identify three players in the system.
(8 Marks)
c) Briefly discuss the following terms as applied in industrial dispute act: (12 Marks)
i) Industry
ii) Employer
iii) Employee
iv) Employment
v) Labour Markets
vi) Grievance
d) Differentiate the following terms
i) Employers associations and trade unions
ii) Collective bargaining and arbitration of disputes
iii) Unitary perspective and pluralistic perspective in industrial relations.
(6 Marks)
2
QUESTION TWO
The health and safety act is a very crucial law for both employees and employers.
a) Briefly explain the roles placed upon the employer and the employee by this act. (12 Marks)
b) Using examples discuss four consequences of not abiding by the law to the employer.
(8 Marks)
QUESTION THREE
a) Discus using suitable examples five characteristics of collective bargaining. (10Marks)
b) Discus the various stages in collective bargaining process. (10 Marks)
QUESTION FOUR
Conflict in the workplace is a common feature of organizational and business life.
Required:
a) Discuss five causes of conflict. (10 Marks)
b) Using examples discuss circumstances under conflict could be:
i. Constructive? (5 Marks)
ii. Destructive? (5 Marks)
QUESTION FIVE
a) Explain the meaning of the term trade union (2 Marks)
b) Discuss the reasons that lead employees to join trader unions (9 Marks)
c) Your boss at work is interested in knowing how to apply these statements ‘employee welfare’,
‘employee welfare fund’, and ‘employee welfare schemes’. Write a brief report explaining to
him the meaning of the statements and the purposes for which they may be used. (9 Marks)






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