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Human Resource Management Question Paper
Human Resource Management
Course:Diploma In Human Resource Management
Institution: Kenya Institute Of Management (Kim) question papers
Exam Year:2011
KENYA INSTITUTE OF MANAGEMENT
DIPLOMA IN HUMAN RESOURCE MANAGEMENT (PART II)
MARCH 2011 EXAMINATION
SUBJECT; EMPLOYEE RELATIONS DHRM 8
DATE ; 10TH MARCH 2011
TIME ; 3 HOURS
INSTRUCTIONS;
1. Write your index number in the space provided in the answer booklet.
2. Answer question number one [compulsory] and any other four questions.
3. Question number 1 carries 28 marks while the other questions carry 18 marks.
4. NO writing should be done on this question paper.
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be DISQUAFILIED
THE FOUNDRY
The Foundry has always been regarded as one of the worst places to work in the Rift Valley Railways Company. The work is hot, dirty and heavy. Physical endurance, rather than brains and intelligence are considered as chief requirement to get a job done in the Foundry. Yet according to job evaluation plan of the company, “physical ability” and “working conditions” are weighed relatively lower than “responsibility”, “training” and “skill”. As consequence, most of the Foundry jobs are rated at the bottom of the wage scale of the company.
In recent years, it has been increasingly difficult to get men to work in the Foundry. Often, management has had to employ men who cannot get jobs elsewhere due to their personal limitations in terms of ability, intelligence and competence. This has led to further lowering of the already low social status of the Foundry in the eyes of the other employees in the plant. The matter has reached a crisis now. There are sixteen vacancies in the Foundry at present and it is almost impossible to hire new men for these jobs at the evaluated rate. The Human Resources Manager of RVR, Mr. Rimberia has difficult task at hand.
Required;
1. a) Prepare a recruitment process suitable for the Foundry
b) Suggest motivational factors that can attract and retain workers in the Foundry
2. a) Discuss the role of other courts in Employee Relations.
b) Explain the main issues that Employee Relations embrace
3. a) Explain the principles of Employee Relations
b) Assess the objectives of the discipline
4. a) Discuss the conditions for the success of collective bargaining
b) Explain the communication problems
5. a) Explain the grievance procedures and steps
b) Assess the forms of employee participation in management.
6. a) Discuss the needs for need of counselling
b) Explain how industrial disputes can be avoided.
7. a) Explain the objectives of joint consultation
b) Discuss the fundamental principles of ILO
8. a) Give a summary of the Labour Institutions Act
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