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Office Administration Question Paper

Office Administration

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:2006

KENYA ACCCOUNTANTS AND SECRETARIES NATIONAL EXAMINATINS BOARD
KENYA ACCOUNTING TECHNICIANS CERTIFICATE EXAMINATION
KENYA ADMINISTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

WEDNESDAY 29 NOVEMBER 2006

ANSWER ALL QUESTIONS

QUESTION ONE

a)Identify the advantages of conducting staff training programmes in business
organization (6 marks)

b)State and explain the training methods that a business organization can employ to train
the office staff. (14 marks)

QUESTION TWO

a) Distinguish between the following sets of terms.

Office layout and office landscaping. (4 marks)
Office safety and office security. (4 marks)

b) Outline the factors taken into consideration when choosing the location of departments
in an office. (12 marks)

QUESTION THREE

a) With reference to moveable assets, define the term lease (2 marks)

b) Argue the case for leasing over buying of officeassets. (18 marks)

QUESTION FOUR

a) Exlain the procedure to be followed in control of forms in an office. (12 marks)

b) Briefly explain the advantages of control of forms in an office (8 marks)

QUESTION FIVE

a) Briefly explain factors that a business firm should take into account when formulatin
a file retention policy. (8 marks)

b) Summarise the principles of good record management. (12 marks)

Office Administration Question Paper

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