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Office Administration Question Paper

Office Administration

Course:Accounting Technician Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:2008

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

QUESTION ONE

The reception office is one of the busiest in an organisation.

a) Briefly exoin the roles played by the reception office. (6 marks)

b) Identify chakllenges faced by the reption office in achieving the roles mentioned in
(a) above and suggest possible remedies. (14 marks)

QUESTION TWO

a) Summarise the factors that should be taken into consideration when purchasing
a computer application package for a medium size commpany. (10 marks)

b) Briefly explain the sfety measures that a medium size company can put in place to
safegurad its operations and processes against computer viruses. (10 marks)

QUESTION THREE

a) Explain the functions of a procurement officer in an organization. (8 marks)

b) Outline the advantages of the following
i) E- business. (4 marks)
ii) Instant messaging. (4 marks)
iii) Peer to peer file sharing. (4 marks)

QUESTION FOUR

MR. Ali Saidi intends to commence a brokerage firm in the centreal business zone. He is
considering wheher to buy or to lease the office premsies.

a) List the essential factors to be considered when signing a lease agreement between
a lessor and lessee. (10 marks)

b) Under what grounds would a landlord seek to terminate tenancy? ( 10 marks)

QUESTION FIVE

a)Define the term reprography (2 marks)
ii) Stipulate the factors sthat should be taken into consideration when choosing a reprgraphic method. (6 marks)
iii) Distinguish between duplication and copyng. (4 mrks)
iv) Give a brief account for the declining use of the nk duplicating method in business enterprises. (8 marks)

Office Administration Question Paper

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