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Bba309;Training And Development Question Paper

Bba309;Training And Development

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2012

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2011/2012
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR
OF COMMERCE
BBA 309:
EMPLOYEE TRAINING AND DEVELOPMENT
=================================================================
DATE: WEDNESDAY 4TH APRIL 2012

TIME: 2.00 P.M. – 4.00 P.M.

INSTRUCTIONS
Answer question ONE and any other TWO questions

Question One
a)
Define the terms training and development
(6 marks)
b)
Discuss the importance of training and development in an organization.
(14 marks)
c)
Discuss the concept of manpower planning in relation to training and development.

(10 marks)
Question Two
a)
Briefly describe the concept of learning in the organization(6 marks)
b)Explain why organizational learning is a continuous process(6 marks)
c)Discuss at least Two learning theories.
(8 marks)
Question Three
a)Differentiate between Job description and job specification(8 marks
)b)Discuss impact of behavioral factors on Job analysis(8 marks)
c)Discuss the various methods of collecting job analysis data
(4 marks)
Question Four
a)Briefly discuss the following terms as may be applied in human resource management
i)Training needs analysis

ii)On the job training
iii)Learning curve

(3 marks each)b)
Discuss three training methods for groups in an organization
(9 marks)c)
Discuss how training and development may be used by the government to enhance
quality of service delivery to the people.

(8 marks)
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Bba309;Training And Development Question Paper

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