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Heh 2204: 0Ffice Administration Question Paper

Heh 2204: 0Ffice Administration

Course:Bachelor Of Science In Human Resource Management

Institution: Kirinyaga University question papers

Exam Year:2016

KIRINYAGA UNIVERSITY
UNIVERSITY EXAMINATION 2015/2016
YEAR 11 SEMESTER 11 EXAMINATION FOR THE DEGREE OF BACHELOR IN [HUNAN RESOURCE MANAGEMENT]
HEH2204:0FFICE ADMINISTRATION

INSTRUCTION
Answer question one[compulsory] and two other Questions

QUESTION ONE
a)Define the following terms;
i.Office management 2mks
ii.Office organization 2mks
b. Explain five functions/responsibility of the following officers of the organization.
I.Chief Executive Officer 10mks
II.Company chairman/chairman of the board 10mks
C.Explain three ways that automation has impacted the organization. 6mks

QUESTION TWO
a)Explain the concept of “the remote office”. 4mks
b)Explain four advantages and four disadvantages that the remote office has over an on site-office. 16mks

QUESTION THREE
a.Outline four objectives of office lay-out. 4mks
b.Explain eight principles/qualities of good office lay out 16mks

QUESTION FOUR
a)Define a ‘form’ 2mks
b)Explain three purposes/functions of forms in organizations 6mks
c)Explain six qualities of a well-designed form 12mks

QUESTION FIVE
Explain five advantages and disadvantages of the following systems and equipment’s found in an office:
a.Photocopier 10mks
b.Email system 10mks