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Heh 2208: Organization Development Question Paper

Heh 2208: Organization Development

Course:Bachelor Of Human Resource Management

Institution: Kirinyaga University question papers

Exam Year:2016

KIRINYAGA UNIVERSITY
UNIVERSITY EXAMINATION 2015/2016
YEAR 11 SEMESTER 11 EXAMINATION FOR THE DEGREE OF BACHELOR OF HUMAN RESOURCE MANAGEMENT
HEH2208:ORGANIZATION DEVELOPMENT

Answer question one [compulsory] and other two questions
QUESTION ONE
a} Explain clearly the organization development cycle that ensure change in culture structure process and system when facilitated by an organization development practitioner 12mks
b}Today organizations are being forced to be proactive in initiating strategic changes in their operation;
i. Discuss five environmental forces that derive change in organization 10mks
ii. Explain the industry forces that influence change in an organization according to Michael porters 4mks
c}Briefly explain the meaning of the following terms in relation to organizational development
i. Change
ii. Organization transformation
iii. Organization structure
iv. Reinforcing a new behavior 4MKS

QUESTION TWO
a}Describe the phase of a typical organization development program you wish to implement in an organization of your choice 10mks
b}Whether the change is positive or negative people always start with resistance.In view of this discuss:
i. The reasons as to why people resist change in organization 5mks
ii. Five strategies management can employ to effectively deal with any resistance 5mks

QUESTION THREE
a}Elaborate on any five roles of the change agent 5MKS
b}Why would you find it necessary to monitor changing trends at work place 10mks
c}Elucidate the benefits of an organization development program to the organization 5mks

QUESTION FOUR
a}Kurt Lewis's model is of great relevance in understanding organizational change in today's organizations.Discuss its meaning and application. 9mks
b}Using relevant illustrations suggest how you would successfully conduct an organizational development program. 10mks

QUESTION FIVE
a}Describe the types of change agents ,their advantage/disadvantages and five roles that they play. [15mks]
b}Using relevant illustrations elaborate on the current organization development programs organizations are installing in the current organizational scenario. 5mks

Heh 2208: Organization Development Question Paper

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